Breakfast Information

This Japanese and Western buffet on the first floor of the hotel offers approximately 50 different dishes.
You can enjoy local Nagoya cuisine, including breakfast.
Enjoy Nagoya's unique specialties and carefully selected local products in a bright, open space bathed in the morning sun.

Location: Taverna Cafe
Advance ticket prices: Adults ¥1,800, Elementary school students ¥1,200, Preschool children free
Opening hours: 6:30 AM - 10:00 AM (Last order 9:30 AM)

Guest rooms air conditioning

Our hotel uses a centralized air conditioning system for the entire building.
You can turn the air conditioning on/off and adjust the airflow in each room, but you cannot adjust the temperature or switch between heating and cooling.
We are fully aware that each customer's experience is different, and we deeply regret any inconvenience this may cause. We sincerely ask for your understanding.

*Fans and blankets are available for rent at the front desk. Please ask at the front desk if you require them.
*Please note that quantities are limited.
*If you have any questions, please ask at the front desk.

Card Keys

The door is an auto-lock, so please take your card key with you when you go out.

*If you lose your card key, we will charge you 1,000 yen per card.

Laundry Corner

[Location] 2nd and 14th floors
[Prices] Washing: ¥300/wash, Dryer: ¥100/approx. 30 minutes

*Drying time varies depending on the amount of laundry.
*Only 100 yen coins are accepted. Please inquire at the front desk if you need change.
*If the rental period has been significantly exceeded, our staff may collect the clothes that are being washed and dried and hold them for you at the front desk.

Dry cleaning service available (fees apply)

Laundry bags and forms are available at the amenity bar on the first floor.
Please bring your item to the front desk by 10:00 AM. The item will be ready for pickup after 6:30 PM on the same day.

*Payment will be made upon receipt of the item.
*Closed on Saturdays, Sundays, national holidays, Golden Week, Obon, and New Year holidays.

Floor Guide

Vending machines on the first floor
2nd floor: Smoking area, Laundry corner, vending machines
14th floor: Ice maker, microwave, Laundry corner, vending machines

*Alcohol is not sold in the vending machines.

Guest rooms and telephone information

[To the front desk]
Please call extension 8.

[From Guest rooms to Guest rooms]
Please enter your 4-digit room number.
*Example: For room 301, enter 0301

Guest rooms cleaning for consecutive nights

• Guest rooms cleaning will be carried out during the following times.
  Cleaning time: 10:00 - 13:00
  • If cleaning is not required, please attach the "Please Don't Disturb" sign, which is attached to the inside of the door, facing up to the outside of the door.
  • If you would like your room cleaned, please attach the "Please Make Up Room" tag, which is attached to the inside of the door, with the tag facing up to the outside of the door.
  
  *Even if a cleaning sign is not posted, we will still proceed with cleaning. If you have a preferred time, please let us know by 0:00 the day before.
  *If no one indicates they are home, we will knock. If you are not home at that time, we will proceed with cleaning.
  *Please leave Guest rooms while it is being cleaned. We are unable to clean your room while you are inside.
  *If you leave your belongings on the bed before going out, we may not be able to make the bed.
  *Please use the safe in Guest rooms for cash and valuables.
  *Regarding trash collection during your stay, to prevent it from getting mixed up with your valuable personal belongings, we will only collect items that are inside the trash cans.
  *We will refrain from collecting any partially eaten food or partially consumed drinks from tables.

[For guests staying with the ECO Plan]

• This plan does not include cleaning, so we will not enter your room.
• Regarding trash, we will collect it between 10:00 and 13:00, so please place the trash cans in the hallway.
• Towels can be exchanged at the front desk. We apologize for the inconvenience, but please bring your used towels to the front desk.
• Regular cleaning is done once every four nights. We will ask you for your preferred date when you check in.
• Please note that if there is a "Please Don't Disturb" sign on your designated cleaning date, we will refrain from cleaning.
• If you would like additional cleaning, please inform the front desk staff during cleaning hours. A fee of 500 yen will be charged per cleaning. (Please pay in advance.)