Information
Check-out
Until 11:00
Check-out extension: ¥2,000 per hour (maximum until 13:00)
Breakfast Information
Restaurant "Mare" on the 1st floor of the main building (East Wing).
Normally open from 06:30 to 09:30 (last entry at 09:00)
Vending Machine
Main building (East Wing and South Wing): 1st floor lobby, 2nd floor Laundry corner
Annex (North Wing): Large public bath on the 2nd floor
Ice Machine
Main building (East Wing/South Wing): 2nd floor Laundry corner
Laundary
Main building (East Wing): 2nd floor (4 drum-type washing machines with drying function)
Cash only (only 100 yen coins accepted)
*Currency exchange is available at the front desk.
extension
Front desk extension: 100 Guest rooms extensions: 2 + room number
Wi-Fi
SSID：MHM-WiFi
PASS：0334343939
About the public bath
Opening hours (afternoon): 16:00 to 25:00Business hours (morning): 5:00 AM to 10:00 AM the following day.
*The large public bath is located on the 2nd floor of the annex (North Wing).
*Please bring towels from Guest rooms.
*A room key is required to use the elevator in the annex (north building).
*A passcode is required to enter the women's public bath. (Please inquire at the front desk.)
[Directions from the main building/east wing to the annex (north wing) large public bath]
[Directions from the main building/south wing to the annex (north wing) large public bath]
Check the congestion status of the public bath.
You can check the congestion status of the public bath by scanning the QR code below.
How to use the elevator
For the main building (East Wing and South Wing), please press the button corresponding to your destination floor.For the annex (north building), please hold your card key up to the reader and then press the button for your destination floor.
Rental equipment
Refa hair dryer compact, hair iron, iron, ironing board,Trouser press, disposable chopsticks, cutlery, etc.
*Equipment is available for rent at the front desk, so please feel free to ask.
*Please return the items to the front desk as soon as possible after use, as quantities are limited.
About Housekeeping at Guest rooms for Multiple-Night Stays
Our hotel has implemented eco-friendly cleaning practices.If you would like your room cleaned, please post the cleaning request sign on the door (on the floor side) by 13:00 the following day.
Please note that if you cannot find a cleaning sign posted, cleaning will not be performed.
*If you request cleaning as part of the standard plan, cleaning service is free of charge.
*If you book with the ECO plan, basic cleaning is not included. Cleaning is available for an additional fee.
About storing luggage
Customers wishing to leave their luggage should scan the QR code below and then provide the necessary information.Please enter the information to generate a QR code and present it to the front desk.
*We will store your luggage free of charge only if the pickup date is the same day as check-out.
Let us know what you thinkThank you for choosing HOTEL MYSTAYS Kanazawa Castle today.
Please share your memories of your stay with us.
Please share your memories of your stay with us.